Contact us

Questions about a design or an order? Send us a message.

Email cs@ebonybag.com. For an existing order, include your order number. For an order issue, we provide an update by the next working day; an update does not mean the issue has been resolved.

Business operator: EbonyBag Holding, a household business registered in Vietnam.

Registered, contact and mailing address:
67 Mai Chi Tho Street, Thu Duc City, Ho Chi Minh City, 700000, Vietnam

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For an existing order, include your order number in the message. If your design needs a private photo, follow the instructions provided for that order.